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Digital Strategies & Solutions Blog

by Martin Kristensen, COO, Dänemark

by Martin Kristensen, Denmark

Building a Better Government Portal: Lessons from Denmark

Thought by Martin Kristensen, COO, Dänemark
The core of government digitization is helping citizens: not only providing information but automating the transactions that general citizenry needs. A good government portal can help people find doctors or dentists, fill out important paperwork around moving, or make it easy for citizens to get in contact with their government. The benefit of allowing citizens to perform self-service online is financially huge, as the table below shows.
Canal in Denmark

Building a Better Government Portal: Lessons from Denmark

Thought by Martin Kristensen, Denmark
The core of government digitization is helping citizens: not only providing information but automating the transactions that general citizenry needs. A good government portal can help people find doctors or dentists, fill out important paperwork around moving, or make it easy for citizens to get in contact with their government. The benefit of allowing citizens to perform self-service online is financially huge, as the table below shows.
Canal in Denmark