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Digital Strategies & Solutions Blog

by Martin Kristensen, COO, Denmark

Building a Better Government Portal: Lessons from Denmark

The core of government digitization is helping citizens: not only providing information but automating the transactions that general citizenry needs. A good government portal can help people find doctors or dentists, fill out important paperwork around moving, or make it easy for citizens to get in contact with their government. The benefit of allowing citizens to perform self-service online is financially huge, as the table below shows.

March 01, 2017