There are more than 5,000 banks in the US with complex needs and business drivers. In such a highly regulated industry, an optimized customer experience is an essential part of how banks compete to win and retain customers.
Join us on Thursday, November 15 at 11 AM Eastern time for a new training session: “Digital Platforming Conversations: Customer Experience and Accessibility in the Banking Industry.” We'll be joined by my friend and colleague Albert Rizzi, founder and CEO of My Blind Spot, a not-for-profit organization that guides organizations in the development of inclusive design and digital equity for people who are blind, aging or print disabled. Together, we’ll explore the intersection between technology, accessibility and customer experience in the financial sector.
If you’re unable to make it, consider signing up for our December 6 training on “Practical Accessibility Compliance and Remediation” at 11 AM Eastern. For a more personalized question and answer experience, contact us. We can answer your questions one-on-one, or set up a private training and information session for your team.