In this eBook from FFW, we help you examine three big reasons why it may be time to redesign your site, and share concrete ways that a new platform can improve your company’s customer service and customer confidence.
August 27, 2018/ by Leigh Anderson, Solutions Analyst
What is journey orchestration?
At FFW, we talk about journey orchestration as “the next step up” from personalization. Content personalization occurs primarily on your website and email channels, whereas journey orchestration spans a much wider variety of touchpoints.
Is Your Site Performing? 5 Techniques for Auditing Digital Health
Having a digital platform that’s functional and intuitive is extremely important for offering a customer experience that will drive lead generation, encourage conversions, and build loyalty towards your organization.