30 Minutes to Actionable Strategies that will Improve Customer Experience
Ever feel like you're jumping from one problem to the next putting out fires but never get the bandwidth to implement longer term solutions?
This 30-minute webinar focuses on ways to get beyond your daily grind and make lasting improvements and seize opportunities that will strengthen visitor journeys and increase conversions.
Among the topics this webinar will cover are:
- Principles of website auditing and getting stakeholders to buy in
- How to start cataloging content to identify gaps and opportunities
- How to begin improving usability and create a system to ensure continuous accessibility compliance
- What to expect from a security audit and how it can improve customer experience
- The most important elements of site performance that effect customer experience